EverServe

Unified communications

VoIP means making calls over the internet rather than a traditional telephone line. Unified communications means the phone system stops being a box in a closet: calls, messages, fax, and video reach your staff on a desk phone, a laptop, or a cell phone without exposing anyone’s personal number.

It answers wherever you are

Take your business line on a cell phone or laptop without giving out a personal number. A virtual auto attendant routes every call to where it needs to go, so calls stop going unanswered.

It survives the building

If the power goes out, calls reroute. A traditional phone system cannot do that, and it is the single most common reason our clients move. Published platform availability is 99.98%.

It does more than voice

Send and receive SMS from your business number through the app or a browser. Interactive voice response automates routine inbound and outbound messaging — appointment reminders and the like — which gives staff their afternoons back.

Hosted fax, voice-to-text, contact centre queues, and workforce management for scheduling staff in or out of the office.

You can actually manage it

Add a number for a new employee in the self-service portal instead of filing a ticket with a carrier and waiting. And when you do need a person, you get an assigned support engineer rather than a queue.